Customer Service - Contact us

FAQ | Frequently Asked Questions

Please check it in the English FAQ

Choose a category :

Ordering Online

Are your products legal in my country?

Please check english faq

How do I place an order?

Please check out the English FAQ

Do I need an account?

Please check out the English FAQ

Is a minimum purchase required?

Please check out the English FAQ

How can I pay for my order?

Please check out the English FAQ

How do I check my order's progress?

Please check the English FAQ

Can I modify an existing order?

Please check the English FAQ

Can I duplicate a previous order?

Please check the English version

How do I cancel my order?

Please check the English version

Pricing & Payment

How to pay using Credit Card

Please check the English FAQ

How to pay using Bank Transfer

Please check the English FAQ

details

How to pay using Cash in Envelope

Please check the English FAQ

Can I pay with Paypal?

Please check the English FAQ

Can I pay by cheque?

Please check the English FAQ

Can I pay using money orders?

Please check the English FAQ module

Do you accept Cash on Delivery?

Please check the English FAQ

Do you offer wholesale or bulk pricing?

Please check the English FAQ

Can I get a discount voucher?

Please check the English FAQ

Shipping & Delivery

Do you ship to my country?

Please check the English FAQ

How much does it cost to ship to my country?

Please check the English FAQ

Is shipping discreet?

Please check the English version of FAQ

What is Stealth Shipping?

Please check the English version of FAQ

Do you send to P.O. Box addresses?

Please check out the FAQ in other language

Do you deliver to post offices or distribution centres?

Please check the English version of the FAQ

Can I track my parcel?

Please find this information in th English FAQ

What company do you ship with?

Please check the English F.A.Q.

Will my parcel be checked by customs?

Please check the English version

When will my order be shipped?

Please check the FAQ in a different language

When will my order be delivered

Please find this information in other language

Can I redirect my order to another address?

Please find this information in other language

Do I need to sign for delivery?

Please find this information in English FAQ

What if nobody is home to accept the parcel?

Please check the English version

What if I have not received my order?

Please check the FAQ in other language

Privacy & Security

Is shipping discreet?

Please check the English version of FAQ

Why do you need my personal information?

Please find this information in a different language

Who can see my personal details?

Please check the English version

Product Info

How do I germinate my seeds?

Please check the English FAQ

Packaging

Royal Queen Seeds' packaging for the American (or non Europe) market is slightly different, yet "original" just like the European package.

Some countries issue specific requirements for packaging high-value products, like the cannabis genetics bred by Royal Queen Seeds. That’s why our packaging for outer-European customers may appear slightly different. Despite a few minor changes in their appearance due both to regulations and production needs, our packaging for the American market is as much “original” as the European one.

Royal Queen Seeds packaging

My Account

How do I check my order's progress?

Please check out the English version of FAQ

Can I modify an existing order?

Please check the English FAQ

Can I duplicate a previous order?

Please check this information in the English version

How do I cancel my order?

Please check The English FAQ

Can I update my e-mail address?

Please check this information in English

Returns

Can I get a refund?

Please check the English version

How do I report a missing item?

Please find this info in the English FAQ

What if an item is damaged during transit?

Please check the English version

Contact

How do I get in touch?

Please check the English version

When can I expect a response?

Please chek it in the English FAQ

Over Royal Queen Seeds

Royal Queen Seeds is Europa`s snelst groeiende zadenbedrijf en hoopt binnen enkele jaren wereldwijd de marktleider te zijn. Na jarenlange kweekervaring in Nederland te hebben opgedaan, hebben we besloten om een nieuwe zadenlijn op de markt te brengen, genaamd Royal Queen Seeds.

Royal Queen Seeds levert gefeminiseerde, autoflowering en medicinale kwaliteitszaden voor een goede prijs. Deze nieuwe zadenlijn komt natuurlijk niet zomaar uit de lucht vallen. Wij hebben meer dan 20 jaar ervaring op het gebied van kweken van cannabis zaden. Onze zaden hebben door de jaren heen dan ook vele cannabis cups gewonnen, waaronder de bekende Highlife en de High Times Cannabis Cup. Wij vonden het tijd om naar buiten te treden en onze zadenkennis met andere beginnende en gevroderde kwekers te delen.

Enkele voordelen van Royal Queen Seeds zaden:

-Alle zaden zijn uitvoerig getest op zuivere cannabisgenetica.
-Alle cannabis zaden zijn met de hand geselecteerd.
-Alleen potente kwaliteitssoorten als de Haze en witte soorten.
-Alle zaden zijn afkomstig van uitsluitend organische moederplanten.
-Onze zaden worden dagelijks getest om kiemkracht.
-De cannabis zaden worden vacuum verpakt.
-Alle verpakkingen zijn voorzien van een unieke code.
-De zaden worden verpakt in een stevige blisterverpakking.

Het eindresultaat staat bij ons hoog in het vaandel. Goede opbrengsten, een prettige smaak en een prima uitwerking van onze soorten is wat wij te bieden hebben, al zal het eindresultaat natuurlijk ook afhangen van de ervaring en technieken van de kweker zelf.

Mocht je nog vragen of opmerkingen hebben dan kun je altijd met ons bellen of mailen. Het team van Royal Queen Seeds staat je graag te woord.

Met vriendelijke groeten,
Het Royal Queen Seeds team

 Royal Queen Seeds Spain

Send a message